Terms of Service

1. Agreement to Terms

By accessing or using the Luxonex website (www.luxonex.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Use of Our Service

Eligibility

You must be at least 18 years old to use our services. By using Luxonex, you represent that you meet this age requirement.

Account Registration

To make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

3. Products and Pricing

Product Descriptions

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content is error-free. Products may vary slightly from images shown.

Pricing

All prices are listed in USD and are subject to change without notice. We reserve the right to modify prices at any time. Price changes will not affect orders already placed.

Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Orders and Payment

Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

Payment

We accept major credit cards and other payment methods as displayed on our website. Payment must be received before order processing begins.

5. Shipping and Delivery

Shipping times and costs vary based on location and product. We are not responsible for delays caused by shipping carriers or customs. Risk of loss passes to you upon delivery.

• Custom and made-to-order items may have extended delivery times
• International orders may be subject to import duties and taxes
• White glove delivery service is available for select items

6. Returns and Refunds

Due to the luxury and often custom nature of our products, returns are handled on a case-by-case basis. Please see our Return Policy for detailed information.

• Custom and made-to-order items are generally non-returnable
• Defective items will be replaced or refunded
• Return shipping costs are the customer's responsibility unless the item is defective

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Luxonex or its suppliers and is protected by intellectual property laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our content for commercial purposes
• Remove any copyright or proprietary notices

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUXONEX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES.

Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

9. Indemnification

You agree to indemnify and hold Luxonex harmless from any claims, losses, damages, liabilities, and expenses arising from your use of our services or violation of these terms.

10. Warranty Disclaimer

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

11. Governing Law

These terms shall be governed by the laws of the United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of appropriate jurisdiction.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms of Service, please contact us at:

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms of Service constitute the entire agreement between you and Luxonex regarding the use of our services, superseding any prior agreements.